Yes! We ship (almost) everywhere.

United Kingdom

£4 Royal Mail
Tracked 48h

£6 DPD Next working
day (order before 11:30 am)

United States

£15 FedEx
International (2-4 business days)

Europe

£10 FedEx
International on orders up to £125 (3-5 business days)

£20 FedEx
International on orders over £125 (3 -5 business days)

European Special
Zones (Norway and Switzerland)

£25 FedEx
International (2-4 business days)

Canary Islands

£20 DPD Classic (4
- 6 working days)

Rest of World

£20 FedEx
International (3 - 5 business days)

United States

no customs duties. all US orders ship DDP (delivered duty paid) - we pay all duties and import fees in advance. sales tax is set by the state and added at checkout if applicable. we cover import duties, but not sales tax.

European Union

no. all EU orders ship DDP (delivered duty paid) - all duties and customs fees are paid by laidback london in advance, so you won't pay anything extra on delivery.

Norway and Switzerland

duties and taxes are charged at checkout, so there's nothing more to pay on delivery.

Canary Islands

duties and taxes may apply and are the responsibility of the customer.

Rest of World

duties and taxes may apply and are the responsibility of the customer.

where duties or taxes do apply, the amount is set by your local customs authority and payment may be needed to release your order from customs. if an order is returned to our UK warehouse because import fees weren't paid, the customer is liable for any additional costs, including the cost of the return.

We do our best to process and ship orders placed before 11am the same day. Orders placed on weekends and after 11am on weekdays will ship the next business day.

Please refer to the shipping confirmation email which will include your tracking number.

We do our best to turn orders around as quickly as possible. To cancel make a change please contact customer services here and we will do our best to help!

You can request to return your laidback london's back to us within 21 days of having received your order, as long as they are in new, unworn condition, free of damage and in the original packaging (shoebox). After your return has been approved, the item must be posted back to us within 14 days. Returns posted outside the 14 days might be accepted at laidback london's discretion. Submit a return here.

Read our Returns Policy here.

Please click here and fill in the short returns request form and we will email through the returns instructions and paperwork.

No, we do not cover the shipping cost on returns. On the rare occasion that you have been sent the wrong item or the item is faulty, we will arrange for it to be collected and replaced. Photos of the product received are required when using this return reason.

Returns are free for UK customers.

Please refer to our full return's policy here

Our sandals and boots run true to size. Please refer to our sizing info for length and widest point. Please size up if you are between sizes. Please refer to our size guide (on the product page) for our US/EU/UK size conversion.

Our products are made from natural materials including leather, suede and sheep wool.

We recommend a snug fit initially as these materials will open and mould to the shape of your feet with wear.

Personally, we love the look of a worn in pair of laidback london’s that have been tested by the elements.

If you get caught in the rain in a pair of our sandals, use a dry cloth to wipe and leave the sandals to dry.

For our suede and leather boots, you may want to use a suede or leather protector before you start wearing them.

Our leather sandals and accessories are handmade by skilled artisans in Kenya. We help preserve and encourage the use of traditional craftsmanship through which we can empower the workers and have a positive impact on local communities.

Using a similar ethos, we work with a small workforce in India where we produce our hand-stitched leather sneakers and boots.

laidback london’s are artisan made using natural materials. What they lack in perfection they make up for in charm and character.

If you are not happy with your product or in the rare occasion you have been sent a faulty product, please first submit a return with details of the issue and then email us images of the faulty item.

If you made the purchase through another retailer, you will need to contact them directly.